We offer refunds or replacements for items that arrive damaged, defective, incorrect, or are lost during transit.

To be eligible, please contact us with your order number and clear photo evidence of the issue within the stated timeframe below.

Please note that we are unable to offer refunds or returns for:

• change of mind
  
• incorrect sizing selected at checkout
  
• slight color differences caused by screen settings
  
• minor packaging damage that does not affect the item itself
  
• orders with incorrect shipping information entered by the customer

Refund or replacement requests must be submitted within 7 days of delivery.

Once your request has been reviewed and approved, refunds are typically processed to your original payment method within 5–10 business days. Please note that your bank or payment provider may require additional time to complete the transaction.

If there is an issue with your order, please reach out to us with:

• your order number
  
• a brief description of the issue
  
• clear photos of the product purchased
  

Once we receive your request, we will carefully review it and let you know whether your order qualifies for a refund, replacement, or another suitable resolution.

Most items do not need to be returned unless specifically requested by our team. Please do not send any item back without contacting us first, as unauthorized returns may not be accepted. Shipping charges are non-refundable except in cases where an item arrives damaged, defective, or incorrect. All refund and replacement requests must meet our eligibility conditions and be submitted within the stated timeframe.

We currently offer free shipping sitewide on all orders with no minimum required. Most orders are processed within 1–3 business days, with estimated delivery in 6–14 business days.